merak77Privacy Policy

This page describes what we collect when you use merak77 and how we keep that data protected. When you register an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or place a bet on Liga 1 or Piala AFF, we collect personal information necessary to verify your identity, process payments, and comply with anti-fraud standards. We do not sell your data to third parties, and we encrypt all sensitive information in transit and at rest.

Our merak77 privacy practices reflect our commitment to protecting your account security and financial information. We operate under jurisdiction-restricted access: our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. This policy explains how we handle your data, who may access it, and what rights you have under applicable data protection regulations.

We invite you to read this policy in full. If you have questions about how merak77 handles your information, you can contact our support team through the help section on merak77.

What data we collect on merak77

We collect personal information in several categories. First, we gather account registration data: your email address, username, password (hashed for security), and phone number. Second, we collect identity verification documents — government-issued ID, proof of address, and sometimes a selfie — to comply with KYC (Know Your Customer) standards before you can withdraw funds. Third, we log transaction data: deposits, withdrawals, game activity, and bet history, all linked to your merak77 account.

We also collect technical data: your IP address, device type, browser details, and cookies (explained below). This helps us detect fraud, prevent account takeovers, and optimise our platform performance across devices and networks. When you contact our support team, we retain copies of your messages and any attachments you send.

How we use your data on merak77

We use your data primarily to operate merak77 safely and compliantly. Your email and phone verify account ownership and enable password recovery. Your identity documents are cross-checked against anti-fraud databases to prevent account abuse. Your transaction logs help us track deposits, calculate withdrawals, and generate your account statement.

We also use your data to personalise your merak77 experience. If you bet frequently on Liga 1 matches, our system may highlight football markets when you log in. We analyse game activity to understand which features — live-dealer tables, slots like Aviator or Sweet Bonanza, or sportsbook betting — are most used, so we can improve those areas. We may also use your data to notify you of important account events, such as failed login attempts or withdrawal requests.

Third-party processors and data sharing on merak77

We do not sell your personal data to marketers or advertisers. However, we share your information with third-party service providers who help us operate merak77. Payment processors (such as those handling QRIS, e-wallet, mobile banking, or e-wallet transactions) receive your banking details to process deposits and withdrawals. Identity verification vendors receive your documents to check them against fraud registries. Cloud hosting providers store our servers and backups outside your jurisdiction — typically in Singapore or Australia — under strict data protection contracts.

These third parties are contractually bound to keep your data confidential and use it only to support merak77. We do not authorise them to share your information further or use it for their own purposes. If merak77 is acquired by another company, we would notify you and obtain your consent before transferring your data.

Payment processors

Receive banking details only for processing local payment, online payment, e-wallet, mobile banking, and bank transfers

Identity verification vendors

Check documents against fraud databases; do not retain copies after verification

Cloud hosting providers

Store encrypted data in regional data centres under strict confidentiality agreements

Email and support providers

Manage our communication platforms and message storage

Cookies and tracking on merak77

We use cookies to improve your merak77 experience. Session cookies keep you logged in while you navigate the platform. Preference cookies remember your language choice and game preferences. Analytics cookies help us understand which features of merak77 are most popular — for example, whether users in Jakarta prefer football betting over live-dealer games, or vice versa.

We do not use cookies to track you across other websites. Our cookies are scoped to merak77 only. You can disable cookies in your browser settings, though some merak77 features may not function properly without them. We do not employ third-party tracking pixels or beacons on merak77.

Your rights regarding your merak77 data

Under data protection regulations in most jurisdictions, you have the right to access, correct, or delete your personal data. To exercise these rights on merak77, contact our support team. We will verify your identity and respond to your request within a reasonable timeframe.

You have the right to request a copy of all data merak77 holds about you. You can also request that we delete your account and associated data, though we may retain transaction records and identity documents for as long as required by anti-money-laundering laws (typically five to seven years in most jurisdictions).

Security practices on merak77

We protect your merak77 data using industry-standard encryption. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Data at rest — stored on our servers — is encrypted using AES-256. Your password is hashed, not stored in plain text, so even our staff cannot read it.

We also employ two-factor authentication (2FA) to protect your account. When you enable 2FA on merak77, every login and withdrawal requires a code sent to your phone or email. This prevents unauthorised access even if someone learns your password. We recommend enabling 2FA immediately after registration.

Data retention on merak77

We retain your merak77 data for as long as your account is active. If you close your account, we delete most personal data within thirty days, except where we are legally required to retain it. Identity documents and transaction records are kept for five to seven years to comply with anti-money-laundering regulations in the jurisdictions where merak77 operates.

Cookies are typically retained for one year unless you clear them from your browser. Analytics data is aggregated and anonymised after ninety days, so we cannot trace it back to individual users on merak77.

Changes to this privacy policy

We may update this merak77 privacy policy from time to time to reflect changes in our practices or applicable law. If we make material changes — such as sharing your data with new third parties or changing how we use cookies — we will notify you by email and ask for your consent before the change takes effect.

If you have questions about our privacy practices on merak77, or if you wish to exercise your data rights, you can contact our support team through the help section on merak77. We respond in English and Indonesian during standard business hours.